The User Profile Service Failed the logon. User profile cannot be loaded.
If you get this error trying to log in to your computer running Windows Vista, all hope is not lost. Following these steps should allow you to access the account once again:
- Boot the computer in Safe Mode by restarting and repeatedly pressing the F8 key
- Log in to the built-in Administrator account. If you do not have this account enabled, try logging in to your corrupt account in Safe Mode…it worked for me. Instead of continuing on while logged in to this account, please take the time to enable the built-in Administrator account. To do this, click the Start button in the bottom left corner, type ‘cmd’ in the search area, right-click on the command prompt, and select “Run as administrator”. In the command prompt, type ‘net user administrator /active:yes’ and press enter. Now log off and log back in as Administrator.
- Once this is done, follow the directions under “Option One: Fix the User Account Profile” at the following website: http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html
This should allow you to log into the account once again.
